Closure of Accounts on Account of Non-Cooperation from the Customer

If the Bank is not able to adhere to the KYC norms in a particular account due to non co-operation by the customer or non-reliability of the data / information furnished to the Bank, it may close the account, after giving due notice to the customer explaining the reasons for such a decision.


The officer responsible for opening of accounts should scrutinize the originals of the photo ID/address documents and satisfy himself / herself about the prima facie authenticity of the same. Photocopies of these documents should be authenticated by the officer and kept along with the account opening form.